General Rules – Ultra Fiord®

General Rules

3 FEBRUARY, 2024

55K - 42K - 30K - 16K
8th Edition
Ultra Fiord Event Flags

Article 00 Fundamental Responsibilities

0.1. Fundamental Responsibilities of the Organization: The organization is responsible for designing, managing, and developing the event. In this way, it is responsible for prior explorations, evaluating the associated risks of the race course and the place’s geographical conditions. It is responsible for defining, in detail, the race route, and furthermore, implementing the aid stations. It is responsible for marking the routes and managing the authorization of passage. It is responsible for managing communications, the control of passage, the rescues, and the evacuations. It is responsible for defining the mandatory and recommended equipment for the specific race conditions. It is responsible for establishing the General Rules and Regulations, and therefore updating and/or modifying them if and when necessary before or during the event. It is responsible for developing the Runner’s Guide, maps, profiles, and other documents that allow the participant to understand both the magnitude and essential characteristics of ULTRA FIORD®. Thereby, the organization is responsible for making all of the event’s fundamental information available for the runners. Also, it is responsible for monitoring and ensuring all established regulations have been fulfilled, especially those that relate to the safety of all people involved.

0.2. Runner Responsibilities Inherent to Himself/Herself (Inherent: What is essential and permanent in a being or a thing, or that cannot be separated from the person to form a part of his/her nature and not depend on something external): The runner is free and responsible to chose the event and his/her respective race distance. The runner is responsible for informing himself/herself of the event’s requirements and characteristics, so is therefore responsible for reviewing and understanding all of the essential documents, which include, but is not limited to the following: Rules and Regulations, maps, profiles, Runner’s Guide, and any other relevant information/documents/guides that describe the event. In this way, in order to be better informed, it is his/her responsibility to review the books, videos, photographs, and other graphical material from previous editions. The runner is responsible for understanding the true magnitude of the challenge that he/she is taking on both freely and with consent. The runner is responsible for accepting the race format, the event’s geographical conditions, and the isolation of some race areas.The runner is responsible for both understanding and accepting all the articles included in the Rules and Regulations, without exception. It is his/her responsibility for his/her training and medical examination prior to the event. It is his/her responsibility for choosing his/her personal equipment, complying with the mandatory equipment and decide on whether or not to use the recommended equipment, and even choosing to use additional equipment if he/she deems it necessary for his/her specific needs and safety. In this way, it is the runner’s responsibility to decide in which moments to utilize the equipment and clothing during the race. The runner is responsible for registering his/her passage in the Aid Stations (PAS), for evaluating his/her personal physical condition during the race, and to withdraw from the race when necessary. Above all, the runner is primarily responsible for his/her own safety during the race.

0.3. Solitary Obligations for the Runner with respect to other Runners: These are based on the values of essential solidarity defined by ITRA (“[The environment] can become hostile, and consequently they need to help each other to progress better together or simply to survive. In the name of the principle of solidarity, each player in the field of trail-running is asked to prioritise going to the aid of anybody in danger or difficulty wherever they are and in whatever circumstance.”). Given the fundamental race format, which implies conditions of isolation and sections of up to more than 10 kilometres without assistance or aid stations, each runner jointly assumes the responsibility to assist others runners that need some type of assistance. In this way, assisting another runner that is found to be having problems will not be a favor to the other runner nor the organization, as it is a fundamental and inherent obligation to this sport and is inescapable for each one of its participants. Therefore, the runner is always responsible for being alert with respect to emergencies that may arise in or to other runners. In the case of finding another runner in need of help or assistance, it is the runner’s responsibility to advise the closest Aid Station, whether it be located forward or backward of the race direction. In necessary cases, the runner should remain with the runner in need of assistance, while asking others to advise members of the organization about the situation. Similarly, if necessary, the runner must accompany the runner in need of assistance to a safe zone or where members of the organization can be found or are located.

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Article 01 The Race – Definition, Format, and Organization

1.1. The official name of the event is ULTRA FIORD®, hereafter, also referred to as the “Race” or the “Event.” Its development, as well as the rights and obligations of both the organization and the runners shall be governed by the present Rules & Regulations and its modifications. ULTRA FIORD® has been created and developed by Racing Patagonia®, hereafter also referred to as the “organization” or the “organizers.” ULTRA FIORD®‘s participants will be referred to as the “runners” or the “participants.” The event’s eighth edition will take place on 3 February 2024.

1.2. ULTRA FIORD® is a foot-running race in the Trail Running discipline. For its eighth edition (February 2024), the event will feature four race options: 16K, 30K, 42K & 55K. All of the race distances have a shared Finish Line at Base Camp Villa Río Serrano. The four available race distances for ULTRA FIORD® 2024 are presented in the following table:

Ultra Fiord®
2024
Ascent +
(masl)
Maximum Altitude +
(meters)
Starting Line
16K900710Base Camp Villa Serrano
30K1,700845Base Camp Villa Serrano
42K2,8001,110Base Camp Villa Serrano
55K4,0001,160Base Camp Villa Serrano

1.3. According to the ITRA (International Trail Running Association): Trail-running is a pedestrian race open to all, in a natural environment (mountain, desert, forest, plain…) with minimal possible paved or asphalt road (which should not exceed 20% of the total course). The terrain can vary (dirt road, forest trail, single track…) and the route must be properly marked (1). The race is ideally – but not necessarily – in self-sufficiency or semi self-sufficiency (2) and is held in the respect for sporting ethics, loyalty, solidarity and the environment. (1) “Properly marked” means that the runners will receive enough information to complete the race without getting lost. That includes physical markings (flags, tapes, signs…) or GR permanent markings or GPS tracks or map indication. (2) “Self-sufficiency or semi self-sufficiency” means that the runner has to be autonomous between aid stations, regarding clothing, communications, food and drink.

1.4. ULTRA FIORD® will take place in Patagonia’s extreme south, in the Ultima Esperanza Providence (Last Hope), Magellan and Chilean Antarctic Region. The closest city is Puerto Natales (Latitude 51º44’S). This terrain, dominated by a labyrinth of fjords to the West, presents a restless, and sometimes even hostile, climate, which, at times, can have temperatures that drop below 0ºC and winds that surpass 100km/h.

1.5. The official language for ULTRA FIORD® is Spanish, as the event’s host country is Chile; however, being that it is an event including a large percentage of runners from different countries, English has been established as a second language. Therefore, all of the generated documents required for the participants will be available in both Spanish and English.

1.6. ULTRA FIORD®‘s format will be a non-stop run carried out in semi-autonomy. This implies that each Runner must be autonomous between Aid Stations (PAS). Each Runner must be responsible for his or her own food, hydration, clothing, and safety equipment. The Runner must be prepared and equipped to meet the Race’s demands and challenges, as well as adverse weather conditions, physical problems, injuries, and other problems that may arise during the event.

1.7. ULTRA FIORD® will not grant any prize money. The winners will receive medals according to their race distance’s categories and award structure. (See Article 5).

1.8. During the course of the entire Race, outside assistance is strictly prohibited. Runners are only allowed to have contact with their team, family members or friends at the starting lines and finish line. It is prohibited to run with an unregistered companion.

1.9. Through the act of registering, the participants accept the use and diffusion of any and all images, videos and/or photographs, and quotes and/or testimonies that can be obtained by participation in the event, whether the end use be for publications, commercials, or others. Thus, the runner is allowing the broadest rights for use and diffusion to the organization, and therefore, renouncing any and all legal action against the organization or those associated.

1.10. The organizers reserve the right to change the date, modify the route, eliminate aid stations, or even cancel the event in cases of force majeure; which includes, but is not limited to the following: fire, war or acts of terrorism, exceptional climatic conditions, problems with the rights of passage through the route, natural disasters, or for security reasons or justified orders from a competent authority. In those cases, no refund will be given to the Participant.

1.11. The organization reserves the right to modify at any moment these current rules. Notwithstanding the previously stated Rules and Regulations, the official Rules and Regulations for the event will correspond to the most updated version prior to the start of the race. The Rules and Regulations will always state the date of the latest update in the first page, below the document’s title. It is the runner’s responsibility to be attentive to the changes, and know, in detail, ULTRA FIORD® 2024‘s Rules and Regulations.

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Article 02 Environment

2.1. Since its origin, ULTRA FIORD® is created upon the the concept of life experience in a natural environment. The event will take place with the greatest respect to the environment. Every runner must have special consideration for the surrounding environment and must manage their waste responsibly.

2.2. It is prohibited to leave clothing, bottles, food or drink wrappers, or any other type of waste or equipment for that matter, along the route. Runners will be able to dispose of any waste or trash at all aid stations (PAS); however, with that being said, it is not permitted to leave any type of clothing or equipment (all equipment and clothing must be transported by the runner from the start to the finish, even if it is damaged or ruined).

2.3. The vegetation and wildlife must be respected at all times. Any action that causes harm or destruction to the vegetation and wildlife is strictly prohibited and will be penalized.

2.4. The Race takes place far away from urban centers and places, so runners will only have access to bathrooms and facilities at the Starting Line and Finish Line. Therefore, if necessary, runners must be at least 60 meters away from any water source and utilize the technique “cathole.” Runners must try to avoid roads and animal tracks as well.

2.5. In order to reduce waste and garbage, the Event will not include plastic cups. Runners should carry their own hydration system and/or bottles.

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Article 03 Race Director and Jury

3.1. The maximum authority for ULTRA FIORD® is the Event’s Race Director. He shall make all the final decisions concerning any difficulties or disputes that arise within the scope of the event.

3.2. In cases when the Race Director deems it necessary, a Jury will convene in order to evaluate and provide a response to any controversy or situation. The Jury will be composed of:

The jury must reach a decision within a reasonable time limit, meaning within the requirements demanded for proper completion of the race. Their decisions are final.

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Article 04 Participation Requirements

4.1. Be fully aware of ULTRA FIORD®‘s magnitude and authenticity, of its extreme geographical location, and of its requirements, demands, risks, and inherent characteristics. Being in a good state of health, and assuming all that the responsibilities implied by participating in the event.

4.2. Having minimal experience and semi-autonomy ability in mountains, which allows for him or her to successfully and independently confront the challenges that will be presented in ULTRA FIORD®. Especially considering that the runner will face meteorological conditions that will occasionally be hostile due to the latitude, relative altitude, and typical Patagonian climate (wind, cold, rain, snow, or eventually excessive solar radiation). Similarly, having the ability to advance along the course at night, including situations that require the use of his or her personal lighting system. Additionally, being able to manage physical problems and/or mental characteristics of this activity, while still being in a natural environment that can be hostile.

4.3. Having basic knowledge of cartography and orientation. Having the capacity to read maps and understand the elevation profiles for the race. Familiarizing yourself with scales, altimetry and orientation. Although the route will be clearly marked, this basic knowledge is required for safety reasons, as well as giving a Runner an understanding of their location in the route in order to plan and make better decisions.

4.4. Fully understanding and accepting that it is not the event organizers’ role or responsibility to help runners solve their personal problems.

4.5. Fully understanding and acknowledging that in this activity, in the midst of nature, the security depends mainly on the Runner’s experience and capacity to confront the natural problems and obstacles that he/she will find in the race route. In every moment, a Runner’s safety will mainly depend on his/her criteria for decision-making while advancing throughout the course.

4.6. Fully acknowledging and being aware that there are some sections of the race route that are difficult to access, meaning that rescuers/medical personnel and/or medical attention could be delayed. Nevertheless, the organization will distribute specialized personnel in the most complex and isolated areas along the course. Similarly, security and evacuation protocols will be established for each section of the race route.

4.7. The route for ULTRA FIORD® 2024 will only have vehicle access at the starting lines and finish line. For those runners that withdrawal from the race must advance to the closest PAS in order to receive assistance and instructions with respect to the plan for leaving the race zone.

4.8. The minimum age in order to participate is 18 years old. In all cases, the age considered is the one completed by the day of the race.

4.9. All runners must have prior experience in trail running, and any additional experience associated with mountain activities will be considered as an advantage during his/her evaluation. In order to be considered for participation in ULTRA FIORD® 2024, an applicant must at least meet the following base requirements:

Having previously completed Patagonian International Marathon® or Ultra Paine® will also be as a positive factor during the registration and selection process.

4.10. Regardless of the minimum established requirements by the organization and of the elemental evaluation in order to be accept a runner, the Runner himself/herself is responsible for participating in ULTRA FIORD®. It is he/she who has freely and with consent agreed to the magnitude of the challenge, and is who will better know the scale of his/her strengths and abilities, his/her physical state, his/her health conditions, and the true experience that he/she has accumulated in his/her life.

4.11. The organization reserves the right to reject a runner’s participation for not having sufficient experience, not sharing the spirit of the event, or having had previous aggressive, offensive, threatening or rude behavior against other runners or members from the organization, whether it be from this event or others, directly or even through social media.

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Article 05 Categories, Classification, and Awards

5.1. For each individual race distance, the format runs non-stop, which means that the time begins when the runners crosses the starting line and stops only when the runner crosses the finish line. There will be no neutral times nor discounted times for medical attention, rest, or any other related breaks. However, in exceptional circumstances, only the Race Director may establish a neutralization of official time for reasons of force majeure.

5.2. All runners who cross the finish line within the established time limit will be included in the official classification and will receive finisher medals.

5.3. There will be NO ties in ULTRA FIORD®. In the event that two runners cross the finish line at the same, the winner will be determined according to the time produced the electronic timing chip. Even though the difference may only be a fraction of a second, this will be definitive. Should the electronic timing system not work, the organization can utilize photographs from the Finish Line or other criteria to define the winner.

5.4. For all race distances, ULTRA FIORD® 16K, 30K, 42K & 55K, in addition to the finisher medal, the first three finishers of each category, which are determined by age and gender, will be awarded an additional medal (1st, 2nd, or 3rd). In addition, for the 16K, 30K, 42K & 55K race distances, the three best overall times will be awarded as well for both the men and women.

5.5. The classification for age and gender, which is based on the current age as of the start of each respective race distace, is presented in the following table:

CategoryAge Range: MalesAge Range: Females
Guanacos18 — 2918 — 29
Pumas30 — 3930 — 39
Huemules40 — 4940 — 49
Zorros50 — 59>50 — 59
Condores60 — 6960 — 69
Milodones70 +70 +

Note: The categories have been named in recognition of the natural environment in which the race takes place. The names used are from the surrounding wildlife.

5.6. The awards ceremony for all distances will take place at the Finsih Line.

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Article 06 Registration and Selection Process

6.1. ULTRA FIORD® is a Trail-Running event, one that demands high physical, mental and technical abilities. In addition to these attributes, the planification, personal logistics and individual race strategies are fundametal aspects to the race. Given these characteristics and the surrounding grophracial area, an interested runner must pass through a selection and registration process, based upon previous personal experience with Trail Running and other mountain activities, in order to be a runner in ULTRA FIORD®.The process is open to all interested runners, but each runenr must meet the previously mentioned requirements and wait a maximum of 7 days to receive notification from the organization regarding whether he or she has been accepted for his or her preferred distance.

6.2. In order to apply for ULTRA FIORD® 2024, an interested runner must adhere to the following steps:

6.3. In the registration form, each runner is required to briefly describe his or her experience in this type of event, specifically listing relevant races that he or she has participated in and completed. This should especially include the races of similar length to their proposed ULTRA FIORD® 2024 distance. Additional experience within the mountain activity discipline should be added to this form as well.

6.4. The organization reserves the right to question the runner for further relevant information, documentation, and/or certificates, as well as reserving the right to reject any applicant who does not comply with ULTRA FIORD® 2024’s registration process or its requirements for participation.

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Article 07 Penalties and Disqualification

7.1. The organization will have the right and duty to penalize or disqualify any runner whose sports conduct does not respect the values and spirit of ULTRA FIORD®. Similarly, the organization can penalize or disqualify runners whose actions do not comply with the race’s General Rules and Regulations, or in cases where he or she does not accordingly conform to the event’s requirements or demands. In the event that a runner is penalized, he/she must complete the sanctioned penalty on-site or where otherwise indicated. The minimum sanction will be 30 minutes, and may vary according to the gravity and degree of his/her action, with a maximum sanction being an immediate disqualification. If a runner is disqualified, he/she must continue to the point indicated by the organization and will not be included in the official results.

7.2. Disqualification: In the case that a runner is disqualified, he or she must continue to the point indicated by the organization, and furthermore, will not be included in the official ranking.

Some causes for disqualification will be the following:

7.3. Any other fault that is not explicitly mentioned in the preceding articles can be sanctioned by the Race Director or Jury if deemed necessary to define, always acting on the basis of the values and spirit of the event.

7.4. In cases where a runner demonstrates offensive, threatening, rude, or aggressive behavior towards the organization or any others within the event, even if occurring after the event has finished, such as by utilizing social media or through other similar forms, he or she can be sanctioned and excluded from future ULTRA FIORD® editions and other events associated with the organization. Any clarification or claim must be made through the event’s official mail info@ultrafiord.com, by means of direct language, describing the situation and arguing in a clear manner with corresponding evidence to support their claim.

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Article 08 Equipment

8.1. Due to the race zone’s geographical and meteorological conditions, the mandatory and recommended equipment is established by the organization in order to strengthen the personal security conditions and improve the runner’s experience. However, selecting and evaluating each element of the race equipment is the runner’s personal and unavoidable responsibility.

8.2. The mandatory and recommended equipment list that is listed here corresponds to the minimum equipment necessary to confronting the challenges that will be presented in ULTRA FIORD® 2024. If deemed necessary by the Runner, he or she is free to include any other equipment that, according to personal capabilities, experience, or strategy, can be important to the runner’s participation in the race. In cases of doubt regarding the equipment list, the runner should consult with the organization to ensure that he or she complies with and fulfills the event’s minimum requirements.

8.3. All runners must complete an equipment revision before they are able to pick up their kit. Only if and when the runner complies with all the requested equipment, will he/she be allowed to obtain his/her Race Passport and then pick up his/her kit. The organization reserves the right to check mandatory equipment at the Starting Lines, at ant Aid Station (PAS) and the Finish Line as well.

8.4. Mandatory & Recommended Equipment List: The official equipment list for each race distance is presented in the ‘Equipment’ section of our website. It is the runner’s responsibility to be attentive to any and all updates to the mandatory and recommended equipment list. The date of the latest update will be marked above the table. Any item that is listed as mandatory is subject to revision by the organization. Please don’t risk any penalties or even possible disqualification. The mandatory equipment will be fundamental to both your security and comfort during the race, so please be responsible for yourself. Selecting and evaluating each item is the runner’s responsibility.

8.5. The organization reserves the right to prohibit any type of equipment that does not comply with their basic principal of equal conditions for all runners or goes against the spirit of the event.

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Article 09 Runner’s Kit

9.1. In order to retrieve the Runner’s kit, the Runner must have previously complied with the official pre-race equipment revision and submitted all race documents and picked up his/her official passport ULTRA FIORD® 2024. The Runner’s kit will only be delivered at the indicated place and schedule according to the official race schedule.

9.2. The Runner Kit includes the following:

9.3. Kit pickup is the runner’s personal responsibility and is nontransferable. There will not be any cases where it can be delegated to a third party.

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Article 10 Departure Times, Time Limits, and Cut-Off Schedules

10.1. The schedules and/or starting points are different for each race distance, and can be found in the following table. It is the runner’s responsibility to present himself/herself in his/her respective starting line, which, in all cases, will be one hour before the start of the race. For meteorological or other reasons, the organization, if necessary, reserves the right to modify these schedules at any time. Villa Serrano will be the Finish Line for all race distances.

Ultra Fiord
2024
Time LimitSaturday
3 February
Starting Line
16K8 hrs10:00 hrsBase Camp Río Serrano
30K8 hrs10:00 hrsBase Camp Río Serrano
42K12 hrs08:00 hrsBase Camp Río Serrano
55K14 hrs06:00 hrsBase Camp Río Serrano

10.2. For security and logistical reasons, intermediate cut-off times have been established. Runners who do not arrive before the established cut-off times will be considered disqualified. It is very important that each runner is conscientious of the times and distances in order to complete each race section. The cut-off schedules for intermediate race points will be updated soon.

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Article 11 Runner’s Number, ID, and Passport

11.1. The participants must wear their Runner Number at all times. It is the runner’s responsibility to take care of his/her number, which includes making sure it is always located above every layer of clothing and visible in front.

11.2. The runners will receive a Race Passport after their Mandatory Gear Check in Puerto Natales. In this passport, it is mandatory for each runner to register him/herself at every Aid Station (PAS), Self-Registration Points (PAR) the Starting Line, and the Finish Line.

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Article 12 Runner’s Bag

12.1. For all of the races during ULTRA FIORD® 2024, runners are permitted to send one bag of personal items (Runner’s Bag) to the Finish Line. These Drop Bags must be entered directly at each respective Starting Line and can only include nutrition and/or clothing. It may NOT, however, be used to carry electronic equipment, fragile items, or anything of value. For each race distance, the organization will provide personalized stickers to be placed on each bag.

12.2. The organization will be extremely careful with all personal belongings. However, ultimately, the organization will not be responsible for lost, robbed, or damaged items. For logistical and security reasons, runners are only permitted to submit the necessary minimum, and it is not permitted, in any and all cases, the inclusion of fragile or high-valued items in the Runner’s Bag.

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Article 13 Risks, Prevention, and Security

13.1. It is important to understand and accept that all outdoor sports activities in the mountain or in nature imply and involve risks. In this context, the Runner’s safety and security during the course of ULTRA FIORD® depends on multiple factors, most of which relate to the decisions, activities, or processes that start long before the start of the event. The runner’s experience, training, technical skills, race strategy, and choice of equipment will be key factors in achieving a safer and more secure race.

13.2. For security reasons, the organization will have a strict selection process to assess and evaluate the interested runner’s experience before being accepted into the race. Notwithstanding the previously stated, it is the runner’s responsibility to choose his or her race distance for ULTRA FIORD®, and assume the risks of his or her specific race. Similarly, it will be the runner’s responsibility to be well-prepared and have the proper equipment. The assessment and evaluation of each runner is based on the information that he or she has provided, meaning it is the runner’s responsibility to submit their own corresponding data for proper evaluation.

13.3. The organization will distribute specialized personnel for rescue and first aid assistance along the route, both in fixed points and with mobile teams, specifically in more complicated and complex areas. Similarly, the organization will establish a satellite and VHF communication network, and will additionally create an evacuation plan for each race area. However, the runner must assume that the assistance may be delayed, and is therefore, very important to responsibly select and carry all of the mandatory equipment.

13.4. Runners will only have a mobile phone signal in certain areas of the race route.

13.5. The organization will not be responsible for any cost associated to any injuries that may occur during the preparation, transfer to or from the race starting points, or during the participation in the race. This includes, but is not limited to, the transportation to and from a hospital, qualified medical care services, or any medication that may be needed for the Runner.

13.6. If a Runner leaves the path or gets lost at some point, he or she should stop immediately, and then return to the last point of the route marked for the race. It is the responsibility of the Runner to be attentive and follow the established and marked route.

13.7. If an official staff member informs a Runner that he or she should not continue for security or any other reason, he or she must both respect their order and following the corresponding instructions.

13.8. If a Runner is not able to complete the race, he or she should inform any member of the organization of his/her withdrawal at the closest Aid station. Then, he/she must follow the instructions indicated by the organziation in order to be evacuated in the closest Aid Station that allows it.

13.9. Along certain sections, the last Runner on the route will be followed at a distance by a mobile control team, which will close the racetrack as they proceed through the route. This team will have satellite communications from the operations center, and will be monitored by a satellite tracking system. Any instruction given by the leader of this group to the Runner must be obeyed.

13.10. Prior to the event, the Runner must inform another person, friend, or family member of his or her participation in ULTRA FIORD®. He or she should deliver general event information, such as the date and location, in addition to ULTRA FIORD®‘s link and contact information with the organization. Additionally, he or she should indicate that during the days of the race, he or she will not have a permanent internet connection nor frequent access to a mobile telephone signal.

13.11. The Runner must have medical insurance that covers possible health problems that he or she might have, either by injury, accident, or other byproducts of the activity’s associated risks.

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Article 14 Sportsmanlike Conduct

14.1. At any time or circumstance, the participants should maintain a sportsmanlike conduct, based on the Trail Running values defined in the ITRA’s Ethical Charter, which ULTRA FIORD® will adhere to completely: authenticity, humility, fair-play, equality, respect (for other, for one’s self, and for the environment), and solidarity. Those will be ULTRA FIORD®‘s pillars.

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Article 15 Policies for Event Modification, Cancelation and Refunds

15.1. During exceptional cases, due to force majeure, the organization ULTRA FIORD® reserves the right to reschedule the date or race schedule for the event. The possible reasons include, but are not limited to the following: fire, war, acts of terrorism, restrictions due to a global pandemic, problems with permissions regarding right to access of land, extreme climatic conditions, other natural disasters, for security reasons or justified orders from a competent authority. In these cases, which are beyond the will and responsibility of the organization, the event will be rescheduled and the runners will maintain their race entry without any additional cost. In addition, in order to be as flexible as possible, any registered runner can choose to reschedule his/her race entry for the next year or any future edition, with the ability to reschedule as many times as necessary until he/she is able to run. Therefore, the ticket provided at registration will not expire until it is used. Another alternative exists as well, which allows any registered runner to transfer his/her registration ticket to another runner that complies with the corresponding race requirements. To summarize, in these exceptional cases for rescheduling, the registration ticket is 100% flexible, in the sense that it can be used for any future edition or be transferred to another runner.

15.2. In any case that the organization finds it necessary to cancel the event, without any option to postpone for a future edition and for reasons not attributed to force majeure, registered runners will be reimbursed for the amount paid at the time of registration.

15.3. If for any reason or circumstance a registered runner decides to withdraw his/her race entry before the start ULTRA FIORD®, he/she may either opt to transfer 100% of the registration value to the event’s next edition or apply for a refund, which can only be accepted before the registration window has closed, based on the following refund policy:

*Refunds can only be made through Chilean bank account or a PayPal account. The refund process can take anywhere from 30 to 90 days. Refunds do not include the commission paid to WeTravel at the time of registration or the costs associated with the refund transfer. Regardless of the timetable noted above, once registration has officially closed, according to the date provided during registration, no refunds will be provided and no changes to race distance will be accepted.

Any runner who wishes to renounce his/her participation in ULTRA FIORD® after registration has closed but before the event has started, the only option available is to request that 50% of their registration payment be used during registration for the even’t next edition.

In order to take advantage of one of these options, a runner must advise the Organization before the day of the event by writing an email to info@ultrafiord.com.

If a runner does not attend or express his or her intention to postpone registration, it will be deemed as lost.

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